5 Buyer Warnings From Former Home Depot Employees – Better Life

Despite the name, no, you can’t buy a house at Home Depot. However, you can buy anything you need for a house. The big-box retailer, founded in Georgia in 1978, now has about 2,300 locations across North America and sells everything from tools to appliances to essential (or, of course, non-essential) building materials. . But before you begin your home improvement journey, there are a few shopping tips you should consider. Keep reading to learn more about these all-important Home Depot warnings, straight from the mouths of those who know best: former employees.

READ NEXT: 5 buyer warnings from former Lowe’s employees.

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Occasionally, a buyer will return a can of paint, in which case it is classified as “Oops” paint. They resell for less than typical offerings, so if you’re happy to deviate a shade or two from your original decorating plan, buying “Oops” paint is an easy way to save money. ‘silver.

According to a Reddit employee, “If we think the customer will come back and buy it cheap…we’ll add a little color to it to make it look different.” But they say the store is trying to make it a desirable color. “We don’t want it puking green or anything like that because no one wants it.” They also note that if you see a color in the “Oops” section that you like, you can ask the store to match it and make more.

READ NEXT: A former Walmart worker offers a new warning to shoppers.

Home Depot Credit Card Offer

Opening a credit card with The Home Depot is, like all lines of credit, a hefty proposition, and only worth it if you’re well aware of the risks and rewards. The main appeal of The Home Depot’s card – beyond that of a typical line of credit – is that it offers discounts that gradually increase based on how much you spend at the store, so there’s the impetus for open one if you are about to make a big purchase.

There’s also a reason why cashiers push inquiries and credit card requests on shoppers: they’re overtly incentivized to do so. As one employee wrote on Reddit, “Cashiers get credit for all requests, approved or denied,” which means even if you have bad credit and don’t get the card, they’re still rewarded.

In some cases, the incentive becomes negative. A former employee, who spent more than a decade at Home Depot, shared on Reddit how a colleague of his was allegedly fired for failing to meet company goals for Home Depot credit cards and VOCs. – or “voice of the customer” – response forms . (Although they acknowledge that “some people in management didn’t like it.”)

Various tangled cables

Yes, it happens. You buy a complex electronic device, you don’t like it and you return it for an exchange. But the least you can do beforehand is make sure your cables are untangled. Otherwise, a poor member of staff will have to spend his afternoon doing the one job universally hated by everyone: separating a jungle of ropes. One Reddit employee even called it “easily [one of the] three most frustrating things in retail.”

Also, if you think you can pull it off, think again. As another employee put it on Reddit — while telling the story of a customer who tried to “flip” an air conditioner by filling the box with sawdust — Home Depot employees are always, always checking the packaging before accepting a return.

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person rolling insulation
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Insulation forts – the areas of the store where rolls of insulation stack up to form veritable playgrounds – look great, but you shouldn’t let your kids play in them. A former employee noted on Reddit how, due to all the space, isolation forts serve as a dumping ground for extra stuff. (We don’t need to tell you how many sharp things exist at Home Depot.) They also noted how insulation forts are common places for theft.

That doesn’t mean employees can’t have fun, though. The former employee said that once after the store closed for the evening, they used the insulation as a landing pad to jump off the shelves, and it was “fun.”

Home Depot Garden Center
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That doesn’t make much sense – some of Home Depot’s heaviest items are in the garden, but not all stores have carts readily available in the section. And how are you supposed to bring that tree or 300 pounds of dirt to the ledger without one?

If you’d like your local Home Depot to start stocking carts in the yard, suggest it (politely!) to the managers. “It’s a regional preference,” noted a former employee on Reddit. “Some regions [higher-ups] want the carts, some want them out on the sidewalk. Not very consistent.”

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